תנאי שירות
Last Updated: June 4, 2026
Welcome to Snifflee.
These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.
Please read them carefully before using our website.
1. General Conditions
By using this website, you confirm that you are of legal age in your jurisdiction, will not use our services for unlawful purposes, and will comply with all applicable laws.
2. Products & Services
Snifflee offers products designed to support dog wellness, enrichment, feeding comfort, safety, and everyday care. Product descriptions, images, and specifications may be updated without notice.
3. Pricing, Payments & Taxes
Prices may change without notice. Customers are responsible for any import duties, taxes, VAT, GST, customs fees, or similar charges imposed by local authorities.
4. Shipping & Delivery
Shipping times are estimates only and are not guaranteed. Delays caused by carriers, customs, weather, or events outside our control are not our responsibility.
5. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
6. Product Use & Pet Safety
Customers are responsible for selecting products suitable for their dog's size, age, behavior, and health condition. Dogs should always be supervised while using products.
7. Intellectual Property
All website content, branding, images, text, graphics, and materials are the property of Snifflee and protected by applicable laws.
8. Limitation of Liability
To the fullest extent permitted by law, Snifflee shall not be liable for indirect, incidental, consequential, or special damages arising from use of the website or products.
9. Third-Party Services
We may use third-party platforms, payment providers, and service providers. We are not responsible for their policies or practices.
10. Privacy
Your use of the website is also governed by our Privacy Policy.
11. Disclaimer of Warranties
Products and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties except as required by law.
12. Changes To These Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
13. Governing Law & Jurisdiction
These Terms shall be governed by the laws of the State of Israel. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Israel.
14. SMS & Mobile Marketing Communications
By opting in to receive SMS communications, you agree to receive recurring promotional, transactional, and informational messages. Message frequency may vary. Standard carrier rates may apply.
Some communications may be generated or personalized using artificial intelligence (AI). AI-generated content may occasionally contain inaccuracies, and customers should verify important information directly on our website.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
We are offering an SMS/MMS mobile messaging program (the 'Program'), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the 'Agreement'). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the 'Dispute Resolution' section below. The Program uses artificial intelligence ('AI') technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.
AI-Powered Messaging Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:
(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us.
By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system ('ATDS' or 'autodialer'). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.
Data Use for AI Personalization To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND.
"I agree to receive recurring automated marketing text messages (e.g., cart reminders, AI-generated content, personalized recommendations) at the phone number provided. Consent is not a condition to purchase. May include AI-generated content. Msg & Data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy."
You may opt out at any time by replying STOP. For assistance, contact support@snifflee.com.
15. Contact Information
Snifflee
Email: support@snifflee.com